Participant Portal
A Bit About The Participant Portal
The Participant Portal contains your personal benefit information, like your dependents, your beneficiaries, your work hours and contributions paid in on your behalf. It has your pension accrued benefit, your defined contribution account balance(s), your health eligibility and hour bank information.
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You can update your health enrollment form directly on the portal. The form is pre-populated with your information currently on file so it's easy to update, just a few clicks and your done.
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If you're a pensioner, you can change your bank information on your pension benefit direct deposit.
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Need to send us important personal documentation such as a birth certificate for a newborn or a marriage certificate for your new spouse, you can upload those documents securely through the portal.
Security & Your Password
Your Username
Your Password
Multifactor Authentication
Your Username is provided by Benefit Services when you are eligible for access to the portal. Your username will never change.
With new security measures, password must be at least 14 characters long and must include 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character such as !,@,$, etc. You cannot re-use any password used in the past 365 days.
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Your account will lock after 5 failed login attempts - no worries though, it will unlock after 15 minutes.
To reset your password, click on "Forgot Password?" then enter your username and an email will be sent to you with further instructions.
Benefit Services takes your security seriously and we have added an additional layer of security to supplement the password security. This eliminates the need to change your password periodically. Once you have entered your password successfully, you will be asked to have a code sent to the email associated with your account. The portal will send you that code and once you enter it on the screen, you will then in your participant portal.
Participant Portal
